At Snurkel we take your privacy seriously. This policy explains what data we process when you use the Snurkel app and the snurkel.com website, for what purpose and what your rights are.
1. Data controller
- Owner: CLOUDANA SOLUTIONS, S.L. (“Cloutions”)
- Tax ID (NIF): B-67146324
- Address: Avinguda Bon Pastor 15, 08380 Malgrat de Mar (Barcelona)
- Phone: 938 553 938
- Email: info@cloutions.com
2. Data we process
- Account data: username, email address and password (stored encrypted).
- Location: approximate or precise location, only with your permission, to show you news and posts from your area.
- Content: posts, photos, comments and reactions you share in the app.
- Usage and technical data: device type, operating system, language and identifiers needed for the operation and security of the service.
3. Purposes and legal basis
- Providing the service (managing your account and content): performance of the contract.
- Showing geolocated content based on your location: your consent, which you can withdraw at any time from your device or app settings.
- Ensuring security and preventing abuse: legitimate interest.
- Complying with applicable legal obligations.
4. Retention
We keep your data while your account is active or until you exercise your right to erasure. After that, it will be blocked for the legally required periods and then deleted.
5. Recipients and processors
We do not sell your data. To provide the service we rely on providers acting as data processors with the safeguards required by the GDPR, including hosting and file storage services (including object storage at Hetzner, in the European Union) and communications. Where a provider is outside the EEA, appropriate safeguards will be applied (standard contractual clauses or others provided by law).
6. Minors
Snurkel is not intended for children under 14. If you are under that age, you must not register or provide personal data. If we detect an account belonging to a child under 14, we will delete it.
7. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@cloutions.com with the subject “DATA PROTECTION: RIGHTS OF THE DATA SUBJECT”. If you believe we have not handled your request properly, you may lodge a complaint with the Spanish Data Protection Agency (aepd.es).
8. Changes to this policy
We may update this policy. We will inform you of relevant changes through the app or the website.